Meet Richard Train
A leadership coach, culture consultant, and creator of the new "Nice Business!" Podcast
I help business leaders uncover and fix the “drama problems” that quietly drain performance: poor communication, disengaged teams, toxic dynamics, or leadership gaps that no one wants to touch.
In my experience, business owners seeking consulting support think they have a sales problem or a people problem they can’t quite name.
But more often, it’s something deeper:
• Teams who’ve stopped going the extra mile
• Managers who erode trust without realizing it
• Culture breakdowns that no one knows how to address
These issues don’t always show up in reports, but they absolutely impact performance.
With over three decades of experience including 20 years managing employee engagement in teams of all sizes—I help organizations spot what’s really going on and guide their people to take ownership of the solution.
My approach is kind, direct, and facilitative. I’m not here to “fix” your team, I’m here to help them learn the skills to fix it from the inside.


​Experience:
Business Consultant | Leadership & Culture Advisor
​
Results-focused business professional with over 30 years of leadership experience helping organizations in both the private and public sectors fix what’s really holding them back—whether it’s sales that keep slipping, teams that have checked out, or managers who struggle to lead without causing friction.
​
I work directly with business owners, executives, and mid-level leaders to uncover the hidden “drama problems” that quietly drain performance—like misaligned leadership, toxic employees, poor communication, and disengaged teams.
​
My approach combines deep operational know-how with clear, human-centered leadership development. I’ve turned around underperforming teams, coached managers to lead with clarity and kindness, and helped organizations rebuild culture without drama or disruption.
​
Key Strengths:
-
Building high-performing, accountable teams
-
Diagnosing the real reason behind stalled sales or poor performance
-
Re-engaging staff and middle management
-
Facilitating difficult employee conversations with clarity and empathy
-
Coaching executives and “managing up” with diplomacy and honesty
-
Partnering with clients to create sustainable, scalable growth
​
Trusted by professionals ranging from small businesses to federal agencies, I also bring a robust network of vetted experts including legal, finance, HR, and operations—ensuring clients get well-rounded, high-integrity solutions when broader support is needed.

"Richard's Skills"
Leadership Coaching | Sales Skills Analysis | Customer Experience Assessment | Team Performance | Culture Transformation | Employee Engagement | Conflict Resolution | Communication Strategy | Organizational Diagnostics | People Development | Change Facilitation | Accountability Systems


