Our Services

Richard L. Train Consulting, LLC provides high-impact leadership coaching and organizational development services designed to help businesses create clear, kind, and accountable workplace cultures. The firm specializes in helping leaders resolve communication breakdowns, cultural misalignment, and team dysfunction with a unique and practical approach rooted in decades of business experience.

Leadership Coaching

For executives and mid‑level managers

Culture & Communication Audits

Assessing and improving organizational culture and interactions

Employee Behavior & Alignment Support

Specialized support is offered for teams experiencing difficulties

Sales Team Diagnostics & Coaching

Sales team underperformance is diagnosed and a plan created to supercharge your sales team.

Customer Service Training.

Customer-facing processes are assessed to identify areas for improvement in client satisfaction

Service Process Includes the Following:

Initial Issue Assessment Call – Free 30-minute discussion

Issue Assessment Observational Deep Dive – Time involvement depends on the nature of the issue and client location

Time and travel expenses may be charged if travel outside the Houston, Texas metro area is necessary

Duration of the deep dive could range from ½ to 2 business days

A Resolution Proposal will be submitted to the Client for acceptance and a one month retainer paid to RLTC

Upon acceptance, a formal Resolution Plan will be submitted to the client for one of three options for the Client

Client Implementation

RLTC trains Client designee(s) on implementation

RLTC facilitates and leads implementation

All consulting contracts are on a month-to-month basis, and will automatically renew unless either RLTC or Client choose to discontinue. There is no long-term commitment unless both parties agree